topic Re: How to check my upcoming subscription? in Get Support

How to check my upcoming subscription?

zozilla — Sun, 26 Nov 2023 02:11:51 GMT

Hi.
I am currently using 20GB with 5G speed plan for $34.
And yesterday, I changed my subscription for 40GB with 5G speed plan for $34 (the same price, BF promotion) for the next cycle.
I saw my subscription changed successfully but I do not get any email or sms for confirmation and even now I cannpt find any evidence that my plan is going to be changed on next cycle.

Is there a way to see what is my next subscription?

Thanks in advance.

Re: How to check my upcoming subscription?

Handy1 — Sun, 26 Nov 2023 02:12:48 GMT

@zozilla Check you payment page on your account will show the details like this

Re: How to check my upcoming subscription?

Chalupa_Batman — Sun, 26 Nov 2023 02:15:10 GMT

Hi @zozilla

You can always check out the app on your phone and go to the Subscriptions section and it will show "upcoming" changes.

Re: How to check my upcoming subscription?

Handy1 — Sun, 26 Nov 2023 02:16:48 GMT

@Chalupa_Batman Only problem with that is it doesn’t show the important details like data amount

Re: How to check my upcoming subscription?

Chalupa_Batman — Sun, 26 Nov 2023 02:18:47 GMT

@Handy1 wrote:
@Chalupa_Batman Only problem with that is it doesn’t show the important details like data amount

Valid point. However the point is to see that the change is actually happening. You SHOULD know what the data will be as you picked the plan. LOL. Not YOU but the person who picked the plan... make sense? 🙂

Re: How to check my upcoming subscription?

Handy1 — Sun, 26 Nov 2023 02:20:43 GMT

@Chalupa_Batman Yes that’s true but it’s equally confusing when it’s for the same priced plan

Re: How to check my upcoming subscription?

LitlLdy — Sun, 26 Nov 2023 02:34:43 GMT

I like both ways of seeing it (upcoming subscription & upcoming payment)! 😁 That way I know it worked but yes under upcoming payment it shows full description of the plan details!

@zozilla , I didn’t get any confirmation either of the upcoming plan change! I was worried it didn’t work until I looked at both sections!

Re: How to check my upcoming subscription?

Gruff2008 — Mon, 18 Dec 2023 04:07:34 GMT

Where can you find that it doesn’t give me that option anywhere the payment page?