Refund request

Ginny123 — Sun, 26 Nov 2023 03:12:06 GMT

Can anyone help, I'm certain I unsubscribed 2 months ago in the app. But I just noticed I was charged for the last 2 months, and again yesterday. Today I unsubscribed but was charge yesterday for another month. I'd like to be reimbursed as I did not have the sim card in my phone for the last 2 months. I don't have the sim anymore and don't want to continue the public mobile services. I can't find how to delete the account and number.Please help to get me refunded for the 3 payments I was charged . Again, the sim was not I my phone at all so completely unused.

Thanks

Re: Refund request

softech — Sun, 26 Nov 2023 01:19:54 GMT

@Ginny123 for this, you will have to discuss with PM support. Please message them by direct message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

topic Re: Refund request in Get Support

Refund request

Re: Refund request