topic New 5g plan in Get Support

New 5g plan

Cairns76 — Sun, 26 Nov 2023 03:26:20 GMT

I recently changed my plan to the 20gb of 5g data plan for 34.99. I noticed that since yesterday (24th) when the new plan took effect, I have already used 2gb of data. Normally I am lucky if i use 4gb a month. Does this seem normal? I did a couple of speedtests to see if i was getting 5g so would that chew up some data? My phone still saying lte but the speeds i am getting are 5g speeds

Re: New 5g plan

hTideGnow — Sun, 26 Nov 2023 00:14:18 GMT

@Cairns76 were you running some speed test?? speed test can waste as many as 500Mb

Re: New 5g plan

dwh1 — Sun, 26 Nov 2023 00:14:20 GMT

@Cairns76 It’s very likely the speed tests. They do use a lot of data and I’ve seen them easily use more than a half GB per test.

btw you may want to weigh in renewal to the new $34 for 40 GB plan - twice the data for the same price.

Re: New 5g plan

khraeohn — Sun, 26 Nov 2023 00:15:46 GMT

Were you on a 4G plan before? When you get faster internet, some media has higher bitrate since it detects you can handle it. So for example you YouTube at higher quality when normally it loads at 720p

Re: New 5g plan

hTideGnow — Sun, 26 Nov 2023 00:15:59 GMT

and @Cairns76 what phone you have? depends on the phone, you can use app to keep track of data usage and you can compare the usage with PM

Re: New 5g plan

Cairns76 — Sun, 26 Nov 2023 00:19:20 GMT

Will check that out. I assume once i use up the 20gb i will have unlimited data at 4g speeds

Re: New 5g plan

Cairns76 — Sun, 26 Nov 2023 00:20:03 GMT

Iphone 13 mini

Re: New 5g plan

Handy1 — Sun, 26 Nov 2023 00:22:02 GMT

@Cairns76 You should change you plan to the new Black Friday 40GB for $34 5G plan . That will help buffer your data bucket 🙂

just make plan change for next renewal and not immediately or you lose money in your current cycle

Re: New 5g plan

Cairns76 — Sun, 26 Nov 2023 00:30:07 GMT

Done. Would never have seen that special if you hadn’t mentioned it as I just switched to my current plan a few days ago. Thanks.

I am I correct that i will have unlimited data after i use up the 5g portion?

Re: New 5g plan

Handy1 — Sun, 26 Nov 2023 00:30:36 GMT

@Cairns76 Yes once the data bucket is used up you will have unlimited throttled data at 512kbps

Re: New 5g plan

Cairns76 — Sun, 26 Nov 2023 00:34:24 GMT

wow 512kbps? That seems slow. I noticed in the plan description that there was a bullet point (number) by the unlimited data at lower speeds past but i could never find out how to get that info

Re: New 5g plan

Handy1 — Sun, 26 Nov 2023 00:35:44 GMT

@Cairns76 Yes it is slow but still good for email and iMessage