topic Re: transfer problems in Get Support

transfer problems

Molliemaid — Sat, 25 Nov 2023 16:14:07 GMT

it has been over two days since i signed up for public and requested to transfer my number from bell. none of the chatbot suggestions have worked. So what do i do now? Do i just wait? Do i need to do something?

Re: transfer problems

hTideGnow — Sat, 25 Nov 2023 16:20:36 GMT

hi @Molliemaid can you make outbound calls? if outbound is good and just not inbound, it is a porting problem. Call tje porting team to get it fixed. I will send you porting team number to your Community inbox

Re: transfer problems

Chalupa_Batman — Sat, 25 Nov 2023 16:21:58 GMT

Hi @Molliemaid

You can message a CS Agent to see what the hold up is. CLick on this link and watch the top right corner mail box.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437