topic Re: data usage in Get Support

data usage

Yebo — Sat, 25 Nov 2023 16:03:37 GMT

My plan has 50GB data. My current usage is under 5GB, but I do not have any access to any data when I am outside the Wifi coverage. Can anyone help me? Thank you,

Yebo Shen

Re: data usage

hTideGnow — Sat, 25 Nov 2023 16:15:23 GMT

hi @Yebo new activation?? start with Reset All Networks on your phone

Re: data usage

Sansan — Sat, 25 Nov 2023 16:28:53 GMT

@Yebo hi please only provide information here that you don't mind sharing. This is a public place and anything you type will be seen by all users of this community.

You can click the edit button on the top right of your message to edit and remove any information and repost.

Sometimes when I have no connections, I have to turn on a off my data or I restart my phone. That usually works.