Having problems with sign up

QuangTao — Sun, 26 Nov 2023 17:03:55 GMT

Hi there,

I paid for the service last night and got a confirmation email saying payment went through, checked with my bank as well.

Downloaded the app and tried activating e sim, failed activation.

I logged into my account and its asking for a payment and I need to pay $5 for a e sim which failed to activate, unable to reach anybody as well.

Did not receive activation email or e sim qr code, unable to use the service.

Re: Having problems with sign up

hairbag1 — Sat, 25 Nov 2023 15:05:39 GMT

@QuangTao

due to the overwhelming popularity of PM's latest BF offerings, the website has been slow or just not working. Use this link to message a Customer Support agent. Watch the envelop icon on top right side of page will be highlighted when they respond...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic Re: Having problems with sign up in Get Support

Having problems with sign up

Re: Having problems with sign up