topic Re: No Service All Day in Get Support

Re: No Service All Day

Kawsarmirdha — Tue, 04 Jan 2022 20:34:31 GMT

I have same problem today only. I have been a customer to more than three months. Never had had an issue. Please help. @Shazia_K

Re: No Service All Day

Luddite — Wed, 28 Sep 2016 23:52:45 GMT

@Kawsarmirdha I have moved your post to increase its visibility. When you post to an old thread only a very few people see it. Always better to begin a new thread.

In any case, the moderators have left for the day. Tomorrow you will need to send them information by private message. If unfamiliar with this feature, you can review it here: Private Messages - viewing and creating. It will speed things along if you can check in from time to time during "Ontario business hours".

There are few things you can try while you wait:

- log into your account to confirm it is Active and your plan is correct

- toggle airplane mode off/on

- reset network settings; you will need to input wifi setting afterwards

- check for a operating systen update and install if available

If you need to make phone calls try an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi.

I'm sure your service will be restored tomorrow.

Re: No Service All Day

Kawsarmirdha — Thu, 29 Sep 2016 01:37:11 GMT

Thanx

Re: No Service All Day

Kawsarmirdha — Thu, 29 Sep 2016 01:46:44 GMT

Just letting any moderators know - I'll be out all at work so no wifi. I'll be home after 9pm.

Re: No Service All Day

Kawsarmirdha — Thu, 29 Sep 2016 02:56:02 GMT

Just looked it up.

http://www.macrumors.com/2016/09/19/iphone-7-no-service-airplane-mode-issue/

This is might be the issue. I have an iPhone 7. I'll let you guys know.

Re: No Service All Day

Rockdaddy22 — Thu, 29 Sep 2016 12:56:36 GMT

I'm definitely interested as I also have an iPhone 7, fortunately I haven't experienced any issues with my PM service. I look forward to any updates.

Re: No Service All Day

Rockdaddy22 — Thu, 29 Sep 2016 13:05:56 GMT

If it was that problem, rebooting the phone would get you service. But I have my doubts that it is that bug.

Re: No Service All Day

Shazia_K — Thu, 29 Sep 2016 13:13:53 GMT

Hey @Kawsarmirdha,

I'm sorry to hear about the issue with your new phone.

Please send me a private message with your Public Mobile SIM card number and I will verify if everything is functional on our end.

Thanks,

Shazia