topic Re: Black Friday deal on through the weekend in Get Support

Black Friday deal on through the weekend

LucyStoole — Sat, 25 Nov 2023 04:37:36 GMT

I've been trying to log in for over 13 hours today. JUST GIVE UP. The website is totally down today, as is the app. I waited in a que of 150 for hours and was told to download the app. That didn't work.

I was told that the $34/mo deal will extend beyond Friday. For how long? Through Cyber Monday I hope, but the bot didn't say.

Good luck.

Re: Black Friday deal on through the weekend

computergeek541 — Sat, 25 Nov 2023 04:39:44 GMT

@LucyStoole wrote:
I've been trying to log in for over 13 hours today. JUST GIVE UP. The website is totally down today, as is the app. I waited in a que of 150 for hours and was told to download the app. That didn't work.
I was told that the $34/mo deal will extend beyond Friday. For how long? Through Cyber Monday I hope, but the bot didn't say.

Public Mobile has not given any end date for these offers. Please try again later.

Re: Black Friday deal on through the weekend

Pvkom26 — Sat, 25 Nov 2023 05:12:14 GMT

Somebody got a reply that strongly suggested that the deals will be available tomorrow. Given that, Cyber Monday as the final day would seem a good guess

Don’t feel bad about not being able to log in to the website. I was doing the same for the entire day - trying three different computers, smartphone browser and the mobile app. I think it’s not related to the business of the site anymore. Something crashed on their server about 10 hours ago, and they’ve been trying to fix that ever since.

Re: Black Friday deal on through the weekend

WhereIsMyBoot — Sat, 25 Nov 2023 05:13:12 GMT

Finally able to login and load the Change Subscription page but looks like the $34/40G is gone. It is still up on the main page so maybe there is still a chance.

Re: Black Friday deal on through the weekend

deltatux — Sat, 25 Nov 2023 05:26:59 GMT

@WhereIsMyBoot, was able to get one of my lines changed just a couple mins ago to the $34 for 40GB 5G deal, try refreshing the page & try again?

Re: Black Friday deal on through the weekend

Tmoney — Sat, 25 Nov 2023 05:42:16 GMT

This mean you probably already have it selected for change on renewal. It should still be there.

Re: Black Friday deal on through the weekend

Gwanzi — Sat, 25 Nov 2023 05:42:34 GMT

refreshing website or clear your cache of your website and relogin, you'd better get this subscription asap!

Re: Black Friday deal on through the weekend

Tmoney — Sat, 25 Nov 2023 05:43:17 GMT

I was able to get in just now.

Re: Black Friday deal on through the weekend

ottawa — Sat, 25 Nov 2023 06:05:53 GMT

Took me about 15min to login just now (1am Saturday). Note there are at least 1 betterererer 🙂 plan as of 1am (both QC and non): $29/10GB

See https://productioncommunity.publicmobile.ca/t5/Get-Support/It-s-1AM-Saturday-and-there-are-betterer-deals-up-QC-and-not/td-p/1092648

Re: Black Friday deal on through the weekend

LucyStoole — Sat, 25 Nov 2023 20:18:49 GMT

I was able to get in this morning (Saturday). Slow but i was able to change my plan to this great deal.

Re: Black Friday deal on through the weekend

Pvkom26 — Sat, 25 Nov 2023 20:22:17 GMT

Just a heads up - Koodo, Fido, and Freedom Mobile are offering $34/50gb as of this morning. Virgin Mobile and Public Mobile are expected to match the offer later in the day.