topic Re: When would the billing start? in Get Support

When would the billing start?

SerenaPub — Sat, 25 Nov 2023 05:10:28 GMT

Hello,

Anyone know that if I register a plan today(Nov 24) with ɑ physical SIM card with payment of the plan and SIM, receive the SIM 10 days later (Dec 4th), and activate it in the Dec 12th, when would billing begin?

Thanks

Re: When would the billing start?

TheSterlinger — Sat, 25 Nov 2023 04:51:25 GMT

Your billing date is when you activate, so if you activate it on the 12th day it would be the 12th whenever it bills.

Re: When would the billing start?

softech — Sat, 25 Nov 2023 05:04:44 GMT

@SerenaPub / @TheSterlinger

No, the billing will start from the day you have your sim card and register the sim card number

So, if you activate on the 12th, and receive the sim card 10 days later (on the 22nd) and register the sim number to complete the subscription, the cycle date will start on the 22nd

Re: When would the billing start?

TheSterlinger — Sat, 25 Nov 2023 05:14:53 GMT

What @softech said.

Re: When would the billing start?

Gwanzi — Sat, 25 Nov 2023 05:40:45 GMT

login app, where you can see a + sign, click it, and then click payment, the details of upcoming bill will show up, you can find your answer!

Re: When would the billing start?

ottawa — Sat, 25 Nov 2023 06:44:09 GMT

@TheSterlinger wrote:
Your billing date is when you activate, so if you activate it on the 12th day it would be the 12th whenever it bills.

Not totally accurate, the cycle is 30 days not a month, so if it's Dec 12 it will be Jan 11, Feb 10, Mar 11 (Leap Year), Apr 10, etc. Not a big deal but if you don't notice for a while, suddenly you're being billed twice in the CC billing cycle a year and a half from now, and then you notice. 😞