topic Activation failed in Get Support

Activation failed

JWINS — Sat, 25 Nov 2023 01:57:27 GMT

Please help me. Activation failed and "contact agent" message keeps showing on the app

Re: Activation failed

Chalupa_Batman — Sat, 25 Nov 2023 02:00:09 GMT

Hi @JWINS

You can contact an agent via this link. Just know it may take time due to it being Black Friday.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Activation failed

Phil_Adelphus — Sat, 25 Nov 2023 02:00:46 GMT

@JWINS Sorry you're having difficulties, the customer service agents should be able to fix it. Send them a private message using this link, then monitor your inbox for a reply (either at the envelope icon top right or click on your avatar and select Messages. There are problems with the website right now so they are likely very busy but they should eventually get back to you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437