topic US Data in Get Support

US Data

Nick44 — Sat, 25 Nov 2023 01:38:04 GMT

just switch to can-us data plan.

got the 5G in the US but unable to use internet

Any thought

Dunkman — Sat, 25 Nov 2023 01:41:15 GMT

Try to manually select T mobile carrier. If that does not work, try AT&T. Choose LTE network instead to see if that works better.

Here is some more information about trouble shooting:

Priority — Sat, 25 Nov 2023 01:57:45 GMT

Do you have Data Roaming enabled in Cellular Settings?

Which Network is your phone picking up on in the US, T-Mobile or AT&T?

Nick44 — Sat, 25 Nov 2023 01:59:29 GMT

Yes data roaming

Is picking AT&T

Chalupa_Batman — Sat, 25 Nov 2023 02:05:11 GMT

Pick Tmobile

Nick44 — Sat, 25 Nov 2023 02:09:19 GMT

It work on T-Mobile

but will have to do that every time

hTideGnow — Sat, 25 Nov 2023 02:09:55 GMT

Try both AT&T and T-Mobile but do not try 5G. Easier to get 4G. Go to Network type and choose 4G or LTE

Chalupa_Batman — Sun, 26 Nov 2023 00:27:07 GMT

@Nick44 wrote:
It work on T-Mobile
but will have to do that every time

Not really. When you go to your network cellular settings, just turn off automatic and pick T mobile. It should stay there.