topic Website still not working. in Get Support

Website still not working.

tkyplain — Fri, 24 Nov 2023 22:59:08 GMT

Its coming up on the 3rd month, and I still can't login to the website to pay my bill. Yes I tried delete cookies, I even tried all the different browsers no extensions, I tried different ISPs. This is getting frustrating that I have to contact support every end of the month to pay my bill for me. Please fix this. Thanks.

Re: Website still not working.

SourDude1234 — Fri, 24 Nov 2023 23:00:52 GMT

Hi @tkyplain
The website is down right now because everyone trying to change plans, try again later.

Re: Website still not working.

LitlLdy — Fri, 24 Nov 2023 23:29:32 GMT

@tkyplain wrote:
Its coming up on the 3rd month, and I still can't login to the website to pay my bill. Yes I tried delete cookies, I even tried all the different browsers no extensions, I tried different ISPs. This is getting frustrating that I have to contact support every end of the month to pay my bill for me. Please fix this. Thanks.

@tkyplain , until the My Account & app is working again can you purchase a voucher & load it on your account by adding it through *611 until it is working again?