topic Re: Error transferring number in Get Support

Error transferring number

viz76 — Sat, 25 Nov 2023 07:16:42 GMT

Hi,

I just signed up for the 5G 40GB for $34/Mo and eventually got to transferring my phone number part. The first time I tried I got an error. The second time I tried, the system reported the phone number is invalid. Not sure what to do next.

Thanks.

Re: Error transferring number

hTideGnow — Fri, 24 Nov 2023 21:48:20 GMT

hi @viz76 will send you porting team Binns to get this fixed

Re: Error transferring number

h_sy — Fri, 24 Nov 2023 21:48:26 GMT

Contact support, as they updated the number on my account for me too
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437