topic Re: Subscription not activated in Get Support

Subscription not activated

Jamie_05 — Fri, 24 Nov 2023 21:21:50 GMT

Hi. I joined the black Friday deal today!

I can't activate my account.

I'm using the Koodo and living in Canada now.

I have a public mobile sim card 🙂

My phone is iPhone 13 !!

Can I get help as soon as possible, please?

Thanks!

hTideGnow — Fri, 24 Nov 2023 21:22:23 GMT

if you activate eSIM, check if eSIM already installed on your phone, If not, check if you have a Welcome email and scan the QR code there

if you cannot find that or you are on physical sim and need agent to check, please submit ticet with CS aget here:

kb_mv — Fri, 24 Nov 2023 21:22:43 GMT

@Jamie_05 You can contact customer service direct at the following link

Jamie_05 — Fri, 24 Nov 2023 21:29:00 GMT

I sent the message, thx!

Jamie_05 — Fri, 24 Nov 2023 21:29:10 GMT

thx 🙂