topic Re: Issue transferring number using esim in Get Support

Issue transferring number using esim

RobinX — Thu, 23 Nov 2023 23:46:39 GMT

Hi, I got a message while transferring my number looks like entered incorrect ESN/MEID. Can anyone send me the phone number for the porting team? thanks!

Re: Issue transferring number using esim

hTideGnow — Thu, 23 Nov 2023 23:48:41 GMT

@RobinX

yes, using IMEI is risker for trouble, better to use account number

there is a PM porting team able to help you with that. I will send you the number to your Community inbox. Call them and they can re-initiate

Re: Issue transferring number using esim

bcha — Thu, 23 Nov 2023 23:53:44 GMT

I am having an identical issue, having received an identical text. Can you please provide the number for the porting team to me as well?

Re: Issue transferring number using esim

RobinX — Fri, 24 Nov 2023 00:01:43 GMT

you can publish a post and someone will tell you.