topic Re: Changing Subscription Plan - Black Friday Sale in Get Support

Changing Subscription Plan - Black Friday Sale

AustinGraham — Thu, 23 Nov 2023 19:11:29 GMT

Hello, I am currently on a $40/mo for 30gb @ 5g plan. The Black Friday sale is $34/mo for 30gb @ 5g. I want to switch my subscription to this new plan, however it does not show up on my app when trying to change my subscription.

Thanks,

Austin

Re: Changing Subscription Plan - Black Friday Sale

hTideGnow — Thu, 23 Nov 2023 19:14:44 GMT

HI @AustinGraham

this is a promo for everyone. Maybe it is just browser cache problem. Try using Incognito/Private/Secret mode on your browser to check again

Re: Changing Subscription Plan - Black Friday Sale

mojorising — Thu, 23 Nov 2023 19:15:00 GMT

There is no $34 30GB at 5G. Did you mean the 20GB at 5G?

Re: Changing Subscription Plan - Black Friday Sale

Andy85 — Thu, 23 Nov 2023 19:15:13 GMT

@AustinGraham Did you filter the plans by "all" or "Black Friday"?

Re: Changing Subscription Plan - Black Friday Sale

AustinGraham — Thu, 23 Nov 2023 19:20:12 GMT

Thank you! Yes, I see now it is either 20gb at 5g or 30gb at 4g for $34.

Re: Changing Subscription Plan - Black Friday Sale

Andy85 — Thu, 23 Nov 2023 19:23:51 GMT

Which province are you from? It's interesting because the region of Quebec is entitled to the 30gb at $34 with 5G speed

Re: Changing Subscription Plan - Black Friday Sale

JefffL — Thu, 23 Nov 2023 19:32:20 GMT

A few days ago someone noticed a fleeting 34/30G discount for regular users, which is currently only available in Quebec. Try again on Friday to see if it reappears as the Black Five.