topic Re: New Phone - Same Sim Card? in Get Support

New Phone - Same Sim Card?

Air — Thu, 23 Nov 2023 11:52:58 GMT

I have a public mobile sim card in my current phone- I'm looking to upgrade my phone- can I simply swap the existing sim card into the new phone?

Re: New Phone - Same Sim Card?

kb_mv — Thu, 23 Nov 2023 11:58:26 GMT

@Air It is as easy as taking sim card out of old phone and putting it into new phone. Nothing else required.

Re: New Phone - Same Sim Card?

Air — Thu, 23 Nov 2023 12:11:00 GMT

Super- thank you!

Re: New Phone - Same Sim Card?

mojorising — Thu, 23 Nov 2023 12:38:34 GMT

Only in a situation where you had an esim would you have to purchase a new one. This is the best advantage of having a sim card.

Re: New Phone - Same Sim Card?

porcupine — Thu, 23 Nov 2023 13:19:09 GMT

in short yes you can

Re: New Phone - Same Sim Card?

Andy85 — Thu, 23 Nov 2023 13:24:14 GMT

Absolutely! That's the beauty of physical sim cards! It'll save you the hassle of having to activate a new card. If you had an ESim, you'd have to purchase a new one with your new phone however.

Re: New Phone - Same Sim Card?

esjliv — Thu, 23 Nov 2023 13:31:09 GMT

@Air - the account and phone number follow the sim card.

If you have a different size sim slot in the new phone simply remove or add adapters to make it fit.

Re: New Phone - Same Sim Card?

Deee — Thu, 23 Nov 2023 16:20:01 GMT

Hello from my understanding yes you just swap the sim from your current phone to your new phone. And it should automatically work