topic Re: Legacy Rewards in Get Support

Legacy Rewards

Andy85 — Thu, 23 Nov 2023 05:46:50 GMT

Hello lovely community!

I have a theoretical question for you all... What would happen if your monthly legacy rewards discount is greater than the monthly cost of your plan?

Re: Legacy Rewards

dust2dust — Thu, 23 Nov 2023 05:55:00 GMT

What is being your experience?
This is the official line:
You can earn up to your current plan value in rewards, reducing it to $0. Once you’ve reached the value of your plan you will not receive more rewards until your next renewal cycle.
YMMV

Re: Legacy Rewards

Andy85 — Thu, 23 Nov 2023 06:01:03 GMT

@dust2dust Would the excess amount of unused rewards go into some sort of a reserve for future purchases of add-ons for example? Or are they simply lost?

Re: Legacy Rewards

dust2dust — Thu, 23 Nov 2023 06:02:25 GMT

The former. YMMV

Re: Legacy Rewards

Andy85 — Thu, 23 Nov 2023 06:24:00 GMT

@dust2dust

So ultimately, the wisest thing to do in order to get the most out of your excess rewards is to increase the cost of your service to find an equilibrium between rewards to cost.

Re: Legacy Rewards

ottawa — Thu, 23 Nov 2023 06:22:55 GMT

Depending how much it is, get a more expensive plan. 🙂

Re: Legacy Rewards

ottawa — Thu, 23 Nov 2023 06:25:27 GMT

Pretty much, yes. If you're getting $26 on a $25 plan, let the $1 go and be happy it's free (I would have trouble doing that, but what are you going to do). If you're getting $31 on a $25 plan, consider jumping on a $34 plan now.

Also consider considering the overage a buffer in case one of your referrals leaves PM. That way you still don't have to pay. 🙂

Re: Legacy Rewards

dust2dust — Thu, 23 Nov 2023 06:25:29 GMT

I'm sure that's what they would like you to do.

Re: Legacy Rewards

Andy85 — Thu, 23 Nov 2023 06:25:30 GMT

@ottawa Yes, it seems like the best solution rather than letting the rewards go to waste. This is the type of dilemma that the folks on the new points system will never understand 😂

Re: Legacy Rewards

ottawa — Thu, 23 Nov 2023 06:44:09 GMT

Posted in error.

Re: Legacy Rewards

ottawa — Thu, 23 Nov 2023 06:35:40 GMT

@Andy85 wrote:
@ottawa Yes, it seems like the best solution rather than letting the rewards go to waste. This is the type of dilemma that the folks on the new points system will never understand 😂

Good one. Can't judge them too harshly though, we're not going to get a lot of sympathy for "I get $7/mo right off the top just for doing what I would have done anyway [autopay and stick around after 5 years] and then more for helping friends and helping strangers." while also benefitting from relatively large drops in actual plan prices (e.g. my friend I cited elsewhere who in the last month went from $33 to $22 (net of Rewards) while getting slightly more data and slightly more speed).

"With cheaper plans PM can't afford to be as generous with kickbacks" is all well and good, but we Legacy customers are getting both. 🙂 Of course without those handcuffs I might consider jumping to another 3rd tier carrier using the same towers, so it's a win-win.

Re: Legacy Rewards

ottawa — Thu, 23 Nov 2023 19:06:25 GMT

Posted in error

Re: Legacy Rewards

dust2dust — Thu, 23 Nov 2023 06:49:17 GMT

The points do have some benefit. Add-ons are "priced" a little less. If you switch over after being here a while then you have a bunch of excess points that you can convert to balance and not have to pay for however long and however much your plan is.

Re: Legacy Rewards

Gwanzi — Thu, 23 Nov 2023 08:31:40 GMT

I agree

Re: Legacy Rewards

BKNS27 — Thu, 23 Nov 2023 09:46:32 GMT

@Andy85

If your Rewards is greater than your plan. The reminder will stay in your account as credit to pay off the following monthly bill.

Re: Legacy Rewards

Andy85 — Thu, 23 Nov 2023 13:10:17 GMT

@BKNS27 This is contradictory to what others have mentioned before. Are you referring to the old legacy rewards system?

Re: Legacy Rewards

softech — Thu, 23 Nov 2023 13:17:29 GMT

@Andy85 ,

@BKNS27 was correct. If the rewards amount is greater than your amount due, the remaining after the bill is paid will stay in your account as credit (avaiable funds)

Re: Legacy Rewards

Andy85 — Thu, 23 Nov 2023 13:28:18 GMT

Ok that is awesome that the rewards are not lost. We've earned them after all!! Thank you so much to everyone for your insight on this topic!