topic Re: Subscription Upgrade in Get Support

Subscription Upgrade

cschuber1 — Thu, 23 Nov 2023 00:27:06 GMT

Should I choose to upgrade my subscription,

a) Will any rewards applied to my subscription still be there?

b) Will the two $2 discounts still apply every month?

Re: Subscription Upgrade

dust2dust — Thu, 23 Nov 2023 00:29:45 GMT

a) Yes. b) Yes.

Re: Subscription Upgrade

hairbag1 — Thu, 23 Nov 2023 00:33:08 GMT

@cschuber1

all Rewards as well as any gifted Add-ons will still be yours to use whenever you want. Just never..I mean ever opt for Points instead of Rewards. 😁

Re: Subscription Upgrade

Andy85 — Thu, 23 Nov 2023 01:00:35 GMT

Yes, the rewards will still remain. The discount is applied based on your account's standing, not based on plan selection.

Re: Subscription Upgrade

cschuber1 — Thu, 23 Nov 2023 01:21:27 GMT

This is true. I suppose I could have worded the question better. As the account is in good standing and always has been, the same or similar discounts would apply then. Is that correct.

Re: Subscription Upgrade

hTideGnow — Thu, 23 Nov 2023 01:25:00 GMT

Hi @cschuber1

yes, after a plan change, you still on the same rewards system and you will get the same rewards discount.

Re: Subscription Upgrade

Andy85 — Thu, 23 Nov 2023 01:25:52 GMT

@cschuber1 That's correct! You will not lose your discounts unless you opt for the new points system.

Do not opt for that if you want to keep your previous discounts. There are very minimal advantages to the new points rewards system compared to the previous legacy rewards system!