https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-management/m-p/1089919#M761600 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/348679">@TiredofPM</a>&nbsp;</P><P>it might be a cache problem.&nbsp; Try using incognito/private/secret mode on your browser to login with your new email&nbsp;</P> Wed, 22 Nov 2023 15:51:46 GMT hTideGnow 2023-11-22T15:51:46Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-management/m-p/1089916#M761597 <P>Im trying to manage my account.</P><P>I originally wanted to change the email associated with my account, went through the process to confirm my current email and changed my password.</P><P>when I sign in now to change my email I get recognized by name but get stuck in a loop where I am being asked to choose my subscription etc. I cannot access my account. &nbsp;</P><P><BR />Thinking of just canceling public mobile. how can I do so&nbsp;</P><P>&nbsp;</P> Wed, 22 Nov 2023 15:49:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-management/m-p/1089916#M761597 TiredofPM 2023-11-22T15:49:26Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-management/m-p/1089919#M761600 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/348679">@TiredofPM</a>&nbsp;</P><P>it might be a cache problem.&nbsp; Try using incognito/private/secret mode on your browser to login with your new email&nbsp;</P> Wed, 22 Nov 2023 15:51:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-management/m-p/1089919#M761600 hTideGnow 2023-11-22T15:51:46Z