topic Re: @CS_Agent Request to resubmit number transfer in Get Support

@CS_Agent Request to resubmit number transfer

Rajesh_J — Wed, 22 Nov 2023 15:07:14 GMT

@CS_Agent
Request to resubmit number transfer

I could not respond to SMS from my previous provider within 90 minutes time window. Request customer specialist to resubmit number transfer.
Thank you in advance,

Rajesh

Re: @CS_Agent Request to resubmit number transfer

hTideGnow — Wed, 22 Nov 2023 15:09:13 GMT

HI @Rajesh_J

there is a PM porting team able to help you with that. I will send you the number to your Community inbox. Call them and they can re-initiate

Re: @CS_Agent Request to resubmit number transfer

Rajesh_J — Wed, 22 Nov 2023 15:24:20 GMT

Awesome, Thank you @hTideGnow.
I'm new here. sorry for basic question, will there be a wait time to receive the private message to community inbox?

Re: @CS_Agent Request to resubmit number transfer

hTideGnow — Wed, 22 Nov 2023 15:31:28 GMT

HI @Rajesh_J

yes, the porting team might be a wait, but the porting team should be able to sort it out without going back to the inbox.

Re: @CS_Agent Request to resubmit number transfer

Rajesh_J — Wed, 22 Nov 2023 15:34:36 GMT

Thank you @hTideGnow.
Actually, I did not receive the number yet as private message to my Community inbox.

Thank you in advance.

Re: @CS_Agent Request to resubmit number transfer

hTideGnow — Wed, 22 Nov 2023 15:35:33 GMT

HI @Rajesh_J

sent again

Re: @CS_Agent Request to resubmit number transfer

Rajesh_J — Wed, 22 Nov 2023 15:36:23 GMT

Thank you @hTideGnow. I just received the number.

Thank you so much.

Re: @CS_Agent Request to resubmit number transfer

HazelJJJ — Wed, 22 Nov 2023 16:05:49 GMT

Hi @hTideGnow

Do you mind send me that number as well? Thank you!