topic No $2 dollar discount for subscribing in Get Support

No $2 dollar discount for subscribing

DJ_PM — Wed, 22 Nov 2023 08:52:10 GMT

It looks like the $2 dollar discount hasn't been being applied for some time now. I am subscribed.

Re: No $2 dollar discount for subscribing

h_sy — Wed, 22 Nov 2023 09:14:29 GMT

Public changed this as of January 25th. Now you are earning 5% Public Points back. You might have a older brochure. Here is the official announcement and more details to Public Points program:

https://productioncommunity.publicmobile.ca/t5/Announcements/Introducing-Public-Points-Rewards/td-p/...

Re: No $2 dollar discount for subscribing

BKNS27 — Wed, 22 Nov 2023 09:16:07 GMT

@DJ_PM

Yes, PM stopped the $2/month discount since the introduction of the Points Reward.

Currently, it will apply to members on the Legacy Reward as long as they don't switch over to the Points Reward.

All new members will automatically be on the Point Reward.

Re: No $2 dollar discount for subscribing

Phil_Adelphus — Wed, 22 Nov 2023 11:42:39 GMT

@DJ_PM If you are a long time member that was getting the auto-pay discount before, it should only change if you deliberately opted to switch to the Public Points. Given that, based on your other thread, if your account has remained active but your plan seems to have changed then it's probably best to contact customer service as suggested by private message via:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437