topic Re: Suspending service in Get Support

Suspending service

Gwanzi — Tue, 21 Nov 2023 23:49:14 GMT

How can I apply for a suspending service, and is there any extra fee I have to pay to remain my phone number active? and If I get suspending service, how can i reactivate my service and Can I still keep previous plan under my account?

Re: Suspending service

Handy1 — Tue, 21 Nov 2023 23:53:08 GMT

@Gwanzi It’s free to suspend your account for 90 days before having to make payment or the account will close . Just turn off auto pay and keep track of when your renewal date is and make sure you make payment before 90 days and you can rinse and repeat the process for long as you like

Turn auto subscribe off/on

Or if you know the 4 digit PIN number

*611

Re: Suspending service

hairbag1 — Tue, 21 Nov 2023 23:53:09 GMT

@Gwanzi

log in to your account and Unsubscribe. When your regular plan tries to renew, it'll suspend service until you return...BUT...you must re-fund that account before 89 days. At day 90 in suspension, that account is closed and deactivated.

Re: Suspending service

Gwanzi — Tue, 21 Nov 2023 23:56:09 GMT

thank you so muchhhhhhhhhhhhh!