topic Re: Promotion in Get Support

Promotion

Mi21 — Tue, 21 Nov 2023 18:48:42 GMT

Hi, I have two plans. I saw the Black Friday deals. One account showed a $34 plan while that wasn’t an option with the other account. Why is that?

Re: Promotion

hTideGnow — Tue, 21 Nov 2023 18:51:46 GMT

HI @Mi21

probably just browser cache. Please use Incognito/Private/Secret mode on your browser and access My Account again to check the new plans

Re: Promotion

Mi21 — Tue, 21 Nov 2023 19:40:23 GMT

Hello. I am using the app so I’m not sure how to refresh it from there and when I use my log in credentials on the website it tells me the password is wrong.