topic Re: drop down speeds on 4G plans in Get Support

drop down speeds on 4G plans

Rrrabbit — Tue, 21 Nov 2023 03:43:42 GMT

Say I am on a (4G) 20GB/month plan and I exhausted my availalbe data. What data speeds will my data drop to?

I found one statement for the 5G plan suggesting "up to" 500mb/s , but in the terms of available 4G terms I saw, that statement was missing.

Can you comment from experience or reference terms that explicitly state was the official policy is? I understand there are local fluctuations (I am in Toronto), but really, the speeds are controlled by how much PM/Telus throttle folks that went over their data allotment.

Re: drop down speeds on 4G plans

softech — Tue, 21 Nov 2023 03:45:04 GMT

@Rrrabbit

4G plan does NOT hvae unlimited data at reduced speed

The unlimited data at reduced speed is ONLY for 5G plan and the speed will drop to 512Kbps, but again, only for 5G plans

Re: drop down speeds on 4G plans

computergeek541 — Tue, 21 Nov 2023 03:45:26 GMT

@Rrrabbit wrote:
Say I am on a (4G) 20GB/month plan and I exhausted my availalbe data. What data speeds will my data drop to?

Sorry, but the data wouldn't slow down to any speed as it woud just stop working.

Re: drop down speeds on 4G plans

TheSterlinger — Tue, 21 Nov 2023 03:46:33 GMT

Whoops what the others said is correct!

Re: drop down speeds on 4G plans

h_sy — Tue, 21 Nov 2023 03:46:21 GMT

What softech said is correct

Re: drop down speeds on 4G plans

LitlLdy — Tue, 21 Nov 2023 03:49:15 GMT

@Rrrabbit wrote:
Say I am on a (4G) 20GB/month plan and I exhausted my availalbe data. What data speeds will my data drop to?
I found one statement for the 5G plan suggesting "up to" 500mb/s , but in the terms of available 4G terms I saw, that statement was missing.
Can you comment from experience or reference terms that explicitly state was the official policy is? I understand there are local fluctuations (I am in Toronto), but really, the speeds are controlled by how much PM/Telus throttle folks that went over their data allotment.

@Rrrabbit , on 4G Speed plans once you use up all of your plans data your data will no longer work.

Edit: I must type very very slow to see no response before I reply then several replies after I click post! 😆

Re: drop down speeds on 4G plans

computergeek541 — Tue, 21 Nov 2023 03:46:29 GMT

@TheSterlinger wrote:
After the 20GB then it would go to 512kbps which is 0.5Mbs.

This isn't correct. Data on a 4G-speed plan would no longer work after the 20GB has been used up.

Re: drop down speeds on 4G plans

dust2dust — Tue, 21 Nov 2023 03:56:04 GMT

@softech wrote:
The unlimited data at reduced speed is ONLY for 5G plan and the speed will drop to 512Kbps, but again, only for 5G plans

This is not in fact entirely correct. The unlimited is for non-roaming plans. The 5G roaming plan does not have unlimited and therefor would also come to a screeching halt like 4G plans.

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