topic Re: Help with Network in Get Support

Help with Network

Brunou — Tue, 21 Nov 2023 00:54:37 GMT

@CS_Agent

need help please, I cannot connect to network nor can I submit a ticket

Re: Help with Network

TheSterlinger — Tue, 21 Nov 2023 00:56:28 GMT

You can speak to a Public Mobile CS agent at this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Help with Network

SourDude1234 — Tue, 21 Nov 2023 00:56:53 GMT

Hi @Brunou

To contact a customer support agent, please use the following link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Make sure to monitor the envelope icon on the top right since that is where you will receive the response.

Re: Help with Network

hairbag1 — Tue, 21 Nov 2023 00:57:38 GMT

@Brunou

while you wait for customer support..let us know what the problem is...maybe we can help before they do. Did you attempt to port from previous network ?

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Help with Network

Brunou — Tue, 21 Nov 2023 01:00:49 GMT

No, without warning the service stopped. All payments have always been up to date.