topic Re: Can not receive any verification codes in Get Support

Can not receive any verification codes

Chenlu — Tue, 21 Nov 2023 04:38:49 GMT

From Virgin to Public Mobile, it doesn't work

Re: Can not receive any verification codes

hTideGnow — Mon, 20 Nov 2023 18:55:20 GMT

can you receive inbound calls as well? how about other people's text?

if no inbound calls or text, it is a problem with the porting. There is a porting team to confirm the porting status, I will send you the number to your Community inbox. Please call the team

Re: Can not receive any verification codes

Chenlu — Mon, 20 Nov 2023 19:05:44 GMT

Who can I contact?

Re: Can not receive any verification codes

bienao — Mon, 20 Nov 2023 19:07:02 GMT

Hi @Chenlu

based on my experience, network will back online first, then phone calls and the text message will be the last function been transfered successfully

i was waiting like 30mins till able to receive txt

Re: Can not receive any verification codes

hTideGnow — Mon, 20 Nov 2023 19:08:29 GMT

@Chenlu wrote:
Who can I contact?

HI @Chenlu

I sent you the porting team number. Plz check your Community inbox

Re: Can not receive any verification codes

bienao — Mon, 20 Nov 2023 19:08:48 GMT

waiting it for a while, public says it will take 5 hrs to successfully transfered

if problem still going on, do the live chat, you can find it in the right corner

Re: Can not receive any verification codes

Chenlu — Mon, 20 Nov 2023 19:09:46 GMT

I paid the fee on November 14th, but until now I still can't receive text messages and can't work.

Re: Can not receive any verification codes

hTideGnow — Mon, 20 Nov 2023 19:10:36 GMT

@Chenlu wrote:
I paid the fee on November 14th, but until now I still can't receive text messages and can't work.

HI @Chenlu

but can you receive inbound calls?

Re: Can not receive any verification codes

Chenlu — Mon, 20 Nov 2023 19:13:04 GMT

Some said it isn't available right now