topic Re: add on not working in Get Support

add on not working

juli2 — Mon, 20 Nov 2023 16:02:36 GMT

long distance call not working. please transfer money to my account

hTideGnow — Mon, 20 Nov 2023 16:05:01 GMT

which country you were trying to call? Only selected countries can be called using the International LD addon

there is a chance PM agent will agree to reverse it and leave the money on your account. Please submit ticket with CS agent by messaging here:

juli2 — Mon, 20 Nov 2023 16:07:59 GMT

cameroon. yes when I purchase I did not know that it applies to only few country. I can't use the service

hTideGnow — Mon, 20 Nov 2023 16:08:53 GMT

@juli2 wrote:
cameroon. yes when I purchase I did not know that it applies to only few country. I can't use the service

no worries, from experience, they will usually able to reverse it as long as the LD calls addon was not used

juli2 — Mon, 20 Nov 2023 16:13:10 GMT

i submitted the ticket to the link

juli2 — Mon, 20 Nov 2023 16:16:04 GMT

okay thank you