topic Re: need support for negotiating some 3g data added to my plan in Get Support

need support for negotiating some 3g data added to my plan

Ruth31 — Mon, 20 Nov 2023 14:53:01 GMT

Re: need support for negotiating some 3g data added to my plan

softech — Mon, 20 Nov 2023 14:55:53 GMT

to engage support, please open ticket by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

But you can also try to share your issue with more information and maybe we can help

Re: need support for negotiating some 3g data added to my plan

DennyCrane — Mon, 20 Nov 2023 14:59:03 GMT

There's no loyalty and retention department, if that's what you mean.

Re: need support for negotiating some 3g data added to my plan

Dunkman — Mon, 20 Nov 2023 15:04:09 GMT

@Ruth31

What are you specifically requesting? With Public mobile, there is no negotiation to get extra data. You can choose another plan if interested. There are some decent Black Friday deals right now.

Re: need support for negotiating some 3g data added to my plan

dwh1 — Mon, 20 Nov 2023 15:17:40 GMT

To add to what others have said, there is no negotiating plan details here - but you can switch to any plan at any time. However, if you're looking for some extra short term data, you can always buy a data add-on through the site or the app. Just keep in mind that data add-ons are only good for 30 days.

If you need more data on an ongoing basis, I'd suggest taking a close look at the $34 for 20GB of 5G data plan that is on sale right now.

Re: need support for negotiating some 3g data added to my plan

Ruth31 — Tue, 28 Nov 2023 21:00:59 GMT

Ok I understand there are only certain plans available with public mobile. 20gb of data is way too much for my needs. The plan i have at present will suffice.