topic Current plan in Get Support

Current plan

Divit52 — Sun, 19 Nov 2023 14:35:37 GMT

is 3GB at 3G speed, 30 day plan with unlimited Canada Talk and International text.
Paying $35 monthly.

Not clear what 30 day plan means?

Looks like some of the black friday offers are much better. Any problems in switching ?

Re: Current plan

Phil_Adelphus — Sun, 19 Nov 2023 14:39:29 GMT

@Divit52 I switched from a 3G plan to a 5G plan a few months ago with no problems. The 30 day thing just means that the plan renews every 30 days so there is a payment due each 30 days. Some of the plans are 90 days but with those you get all the data up front but pay for the 3 periods up front too.

Re: Current plan

dwh1 — Sun, 19 Nov 2023 14:39:57 GMT

First, the 30 day reference means that plans here last for 30 days - not a calendar month - so you’re paying every 30 days.

You should definitely switch to the $34 20GB 5G plan - it’s a much better plan for slightly less. There should be no problems switching - many people switch on a regular basis as new plans are offered. Just remember to choose the option to change on your next renewal - if you change immediately you’ll lose your prepaid amount for the rest of your current payment cycle.

Re: Current plan

Divit52 — Sun, 19 Nov 2023 14:41:04 GMT

Thank you

Re: Current plan

BKNS27 — Sun, 19 Nov 2023 15:14:20 GMT

@Divit52

Most carriers renew and charge service on a monthly cycle but PM renew/charge ona 30 day cycle so you will be paying 12 times plus 5 days in a year (365 days).