topic Re: Referred code discount not applied in Get Support

Referred code discount not applied

Shangxuan — Sun, 19 Nov 2023 00:55:50 GMT

Didn’t get refereed discount if $10 when I was referred by a referred code.

Re: Referred code discount not applied

Chalupa_Batman — Sun, 19 Nov 2023 01:01:56 GMT

It can take up to 72 hours to be added to your account. If it's been more, you can contact a CS Agent through this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Referred code discount not applied

mojorising — Sun, 19 Nov 2023 01:04:06 GMT

Has it been more than 3 days?

If so, message a CS Agent at the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep checking your Community inbox envelope icon on top right after the ticket is submitted. CS Agent will reply to you there.

Re: Referred code discount not applied

Handy1 — Sun, 19 Nov 2023 01:04:16 GMT

@Shangxuan the one time $10 credit will be in your available funds with in 72 hours after activation , it’s been over 3 days submit ticket with support to ensure the referral code was applied correctly

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Referred code discount not applied

hTideGnow — Sun, 19 Nov 2023 01:05:06 GMT

HI @Shangxuan

the referral $10 does not got taken off the initial activation

Instead, PM will put the money in your My Account as Available fund within 72 hours. The money will be there and so the renewal 30 days later will be $10 less 🙂

Re: Referred code discount not applied

RobFranchise — Sun, 19 Nov 2023 12:07:06 GMT

I believe it goes to your next bill.