topic Referral code in Get Support

Referral code

Albert82 — Sun, 19 Nov 2023 01:49:33 GMT

I forgot to use my friends referral code when I ported my number to public mobile, can I apply it retroactively?

Re: Referral code

HALIMACS — Sun, 19 Nov 2023 01:40:27 GMT

That is up to Customer Support agent discretion, but they will usually do this for you @Albert82

To contact a Customer Support Agent, send a private message to them by clicking here. You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar, or tap your Avatar down in Messages.

Re: Referral code

hTideGnow — Sun, 19 Nov 2023 01:42:46 GMT

HI @Albert82

yes, agent will help

My friend just activated on Friday, cannot find the referral code box, he submitted ticket with Agent and it got applied on the same day

please submit ticket with agent here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437