topic Re: How do I disable the Voicemail feature? in Get Support

How do I disable the Voicemail feature?

DMountain — Sun, 19 Nov 2023 01:15:57 GMT

Hello, I just recently joined the $34 20GB/month plan.

How I can disable the voicemail feature completely as I don't use voicemail at all?

Re: How do I disable the Voicemail feature?

Chalupa_Batman — Sun, 19 Nov 2023 01:24:48 GMT

Call your PM telephone number from any touch tone phone. Let it ring through to the voicemail prompt. While the answer prompt is running, hit "*" (asterisk). It'll pause a bit, then ask for your password. Enter the password that you have established for voicemail.

Once you're in the voicemail system...

Choose Greetings (3), then navigate to the "Extended Absence Greeting" (EAG) sub-option, then record anything you like (eg. "You have reached a data plan only subscriber. Sorry", then choose option "5" -- which will NOT allow callers to leave a message after hearing the EAG.

This effectively disables VM messages AND helps guide those that may call you.

Let us know if this works for you.

Re: How do I disable the Voicemail feature?

SourDude1234 — Sun, 19 Nov 2023 01:24:02 GMT

Hi @DMountain

Unfortunately, there is no option to completely disable the voicemail feature from your account.

Re: How do I disable the Voicemail feature?

dwh1 — Sun, 19 Nov 2023 01:26:58 GMT

I’d add to @Chalupa_Batman ‘s guidance that if you have an iPhone on iOS 17, your phone will provide a voicemail feature. If you want to disable that, go into Settings/Phone and turn Live Voicemail off.

Re: How do I disable the Voicemail feature?

Chalupa_Batman — Sun, 19 Nov 2023 01:27:52 GMT

I will also add this. I give full credit to @softech

Re: How do I disable the Voicemail feature?

softech — Sun, 19 Nov 2023 01:33:12 GMT

@Chalupa_Batman thanks for referring my previous post

However, Conditional forwarding has been broken since the introduction of VoLTE. The trick mentioned above uses variable forwarding (a kind of conditional forwarding) will no longer work

Re: How do I disable the Voicemail feature?

Meow — Sun, 19 Nov 2023 01:34:38 GMT

You cannot disable PM voice mail.

If you have VoLTE enabled you can apply call forwarding trick where call will go to some funny number and Nobody will be able to leave vmail in your mailbox. Nobody...

For the rest of us with no VoLTE call forwarding stopped working so mailbox gets filled with foreign language blabber and similar stuff.

Re: How do I disable the Voicemail feature?

Chalupa_Batman — Sun, 19 Nov 2023 01:34:34 GMT

Crap. So close. I didn't realize this. Thanks for letting us know. I will know for next time.