topic Refund in Get Support

Refund

axisandrew — Sat, 18 Nov 2023 18:19:03 GMT

How to get refund

was charged Mutiple times when trying to activate a new line

please advise

Re: Refund

Handy1 — Sat, 18 Nov 2023 18:19:48 GMT

@axisandrew You need to submit ticket with support and ask for it

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Refund

Chalupa_Batman — Sat, 18 Nov 2023 18:21:02 GMT

Hello @axisandrew

Before you contact a CS Agent, contact your credit card company first to confirm they are actual charges on not just pending charges. People tend to make that mistake a lot. Once you have confirmed this, then reach a CS Agent.

Re: Refund

hTideGnow — Sat, 18 Nov 2023 18:21:05 GMT

hi @axisandrew

would be ok for PM to refund, please submit ticket with CS agent using message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437