topic Re: Porting Number in Get Support

Porting Number

Jrey1 — Sat, 18 Nov 2023 16:51:54 GMT

Hi, I am looking to sign up with public mobile and when I add the the plan I would like to get to my cart it asks directly for my payment.

How do I port over a number will it be after this screen? I don't want to put my details in yet until I'm sure I can port over my number. Thanks!

James

Re: Porting Number

Dunkman — Sat, 18 Nov 2023 16:54:56 GMT

@Jrey1

Yes, if you continue on, you will be offered to put in details for the port request.

You can also request a port later on via your self service account.

Re: Porting Number

hTideGnow — Sat, 18 Nov 2023 16:55:59 GMT

hi @Jrey1 you were using a browser to activate . But after the payment step, you will need fobuse the PM app to complete the activation. After you download the app, login and it will continue the activation by asking if you want to transfer your number. Please download the app now