topic Re: public points in Get Support

public points

Agyeya12 — Sat, 18 Nov 2023 04:16:02 GMT

I used to be with public and if I decide to come back to public will I get my points back or no?

Re: public points

hTideGnow — Sat, 18 Nov 2023 04:18:21 GMT

sorry, you won't get your old points back. When you come back, it is a new account and you start Public Points from 0 point again

Re: public points

SourDude1234 — Sat, 18 Nov 2023 04:18:57 GMT

Hi @Agyeya12
If your previous account is closed, you will not get any of your points back.
Your previous account is closed if you
a) Ported out to a different carrier.
b) Did not pay your bill for 90 days or more.

Re: public points

Sansan — Sat, 18 Nov 2023 05:18:50 GMT

Makes sense. How would they know that people will come back?

Re: public points

Chalupa_Batman — Sat, 18 Nov 2023 15:43:40 GMT

Very easy. They store data for decades like email address uses, customers names, phone numbers, home addresses. Don't fool yourself into thinking once you leave all your personal info is erased after this "89 days" and they've never heard of you before. Companies will keep data for decades.

Re: public points

softech — Sun, 19 Nov 2023 11:58:56 GMT