topic Re: Primary Line Showing SOS in Get Support

Primary Line Showing SOS

Pcefrog33 — Fri, 17 Nov 2023 13:56:41 GMT

My primary line is showing SOS. I can switch to Travel line and it will work. How can I fix this?

iPhone 13 mini with eSIM.

Re: Primary Line Showing SOS

softech — Fri, 17 Nov 2023 14:11:52 GMT

@Pcefrog33

you meant change the line associated with this PM sim to Travel sim and PM will work?

Try disable your other line/sim and change the PM sim back to Primary and enable "Turn on This Line"

Re: Primary Line Showing SOS

hairbag1 — Fri, 17 Nov 2023 14:01:57 GMT

@Pcefrog33

your esim is the Travel line and your Primary is for a hard sim. In your settings, see if you have ability to swap lines.

Re: Primary Line Showing SOS

Pcefrog33 — Fri, 17 Nov 2023 16:15:23 GMT

I don't have a hard SIM, and I don't have the ability to swap lines. if the Primary line is for a hard SIM, then this makes perfect sense to me.
Thank you!