topic Re: $25 for 5Gb Targeted Promo in Get Support

$25 for 5Gb Targeted Promo

Fatfin — Thu, 16 Nov 2023 23:23:05 GMT

I got the following text message today and had a question: "Public Mobile here. We've got a great deal for you. Get 5GB of data at 3G speeds of up to 3gbps for only $25/month."

Some questions:

1. Does this include text or call or is it just 5 GB for $25/month?

2. Does the plan last forever even after the promo deal ends as long as I apply before the deadline?

Re: $25 for 5Gb Targeted Promo

mojorising — Thu, 16 Nov 2023 23:33:39 GMT

Yes for call and text included and Yes on number 2.

Re: $25 for 5Gb Targeted Promo

Chalupa_Batman — Thu, 16 Nov 2023 23:46:38 GMT

Hi @Fatfin

I got this text a few months back and I said YES as it's a great deal IMO.

It includes unlimited Canadian Wide talk and text. It also includes 5GB of 3G data.

Just know, if you say YES, depending on your next billing cycle, if it's super close, it may miss it and will show up on the NEXT cycle after. But I'd say yes...

I'm still on Legacy Rewards and will NEVER change!!!

Re: $25 for 5Gb Targeted Promo

maximum_gato — Thu, 16 Nov 2023 23:48:01 GMT

@Fatfin

1.) Yes. It's basically the current $25 plan but with 5gb instead of 1gb.

2.) Yes....kinda. As long as you don't change plans it should remain the same but as per the pm ToS they reserve the right to make changes to your services with 30 days notice either by notification of their choosing (text or email) or by posting the change at publicmobile.ca/plans. By topping up your account or renewing your plan services after pm gives notice you agree to the new service terms.

Public mobile changing your plan services or price has only occurred a few times in the past. (Most recently in the spring of 2022 when they imposed an unjustified 30% rate hike to the $10 50/50 legacy plan.)

Re: $25 for 5Gb Targeted Promo

Fatfin — Thu, 16 Nov 2023 23:50:36 GMT

Thanks!!! Do you know if you get $1.25 dollars off your old loyalty program instead of the 1.25 points? I also have the old loyalty program

Re: $25 for 5Gb Targeted Promo

Chalupa_Batman — Thu, 16 Nov 2023 23:52:49 GMT

I still get my $2 for auto pay. I still get my $4 for loyalty and still get all my referrals. You don't lose a thing. Just NEVER EVER EVER switch over to the new rewards program.

Re: $25 for 5Gb Targeted Promo

maximum_gato — Thu, 16 Nov 2023 23:56:41 GMT

@Fatfin

Better....you continue to recieve the $2 autopay reward. Do not switch to points.

Re: $25 for 5Gb Targeted Promo

maximum_gato — Fri, 17 Nov 2023 00:00:37 GMT

@Fatfin

PM refers to points with all new messaging. Unless you switch to the points program you can safely ignore all of that messaging as you remain grandfathered on the $$ rewards program which is much better than the points program. Do not switch as it's irreversible.

Re: $25 for 5Gb Targeted Promo

hTideGnow — Fri, 17 Nov 2023 00:03:23 GMT

hi @Fatfin

1. it includes all call features like other plans

2. yes, technically last forever. But like all carriers, PM reserves the right for price increase with sufficient notice ahead

Re: $25 for 5Gb Targeted Promo

Kristowhy — Tue, 21 Nov 2023 18:56:03 GMT

@Chalupa_Batman wrote:
I got this text a few months back and I said YES as it's a great deal IMO.
It includes unlimited Canadian Wide talk and text. It also includes 5GB of 3G data.
Just know, if you say YES, depending on your next billing cycle, if it's super close, it may miss it and will show up on the NEXT cycle after. But I'd say yes...

After saying YES I assume this was something automagically done in the PM backend and is not visible via the online site? I said YES to the offer last week and got the confirmation text reply but there is nothing visible in online account. Just curious. Subscriptions renews later next week.

Re: $25 for 5Gb Targeted Promo

hTideGnow — Tue, 21 Nov 2023 18:59:50 GMT

HI @Kristowhy

you checked Change Subscription page on My Account yet? it should show there as a pending change

Re: $25 for 5Gb Targeted Promo

Kristowhy — Tue, 21 Nov 2023 19:05:32 GMT

@hTideGnow it just shows the current subscription. Nothing pending. Even the upcoming payment for next months still shows the current plan.

Re: $25 for 5Gb Targeted Promo

hTideGnow — Tue, 21 Nov 2023 19:09:11 GMT

HI @Kristowhy

then i would not risk lossing the promo offer, please submit ticket with agent. And don't delete the text and your reply , they will properly ask you to send them the proof

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: $25 for 5Gb Targeted Promo

Kristowhy — Tue, 21 Nov 2023 19:15:52 GMT

Since the offer deadline was just yesterday, I wonder if PM is doing manual adds of these to those accounts accepting the offers. I was going to submit a ticket but wanted to get some community feedback before from those who previously one of these targeted promos.

Re: $25 for 5Gb Targeted Promo

Kristowhy — Wed, 22 Nov 2023 13:29:08 GMT

UPDATE: After 1 day post offer expiration the new plan is now visible in both subscription and upcoming payment sections. It seems that PM does a batch add to all those who accepted once the offer has expired.

Re: $25 for 5Gb Targeted Promo

EmiIy — Thu, 14 Dec 2023 15:36:18 GMT

I also got this offer a little over a month ago and it just started today! I can confirm that this plan includes

5GB of data

unlimited canada-wide calling

unlimited canada-wide messaging

Unfortunately, it does not come with unlimited international messaging. However, I’d say that this deal is really good if you aren’t looking to spend $40+ on a monthly phone plan! Your rewards can also be applied (e.g. $2 off autopay, $1 off loyalty etc) Hope this helps!