topic Re: Account in Get Support

Account

Breanda — Thu, 16 Nov 2023 21:44:48 GMT

How do I unsubscribe from public mobile if I can't get into my account

Re: Account

kb_mv — Thu, 16 Nov 2023 21:46:36 GMT

@Breanda You could dial 611 and remove the subscription / auto pay. Your renewal would fail and after 90 days your account would be closed. You could also contact customer service at the link below and ask them to remove your payment details.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account

Handy1 — Thu, 16 Nov 2023 21:47:17 GMT

@Breanda You port number out or get support to remove the credit card on file right away

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account

mojorising — Thu, 16 Nov 2023 21:47:55 GMT

If you are porting out your number, your PM account closes as soon as that is complete and no further action needs to be taken. Is this the case?