topic Re: Black Friday promotional plan in Get Support

Black Friday promotional plan

Kanglee — Thu, 16 Nov 2023 21:31:54 GMT

I currently have $25 plan with these add-on:

two 2GB one-time data bonuses
two 500 one-time Int'l LD bonuses

Changing the plan does not impact the add-ons, correct? If I change my plan to $34 20GB 30-day plan, will I still keep the above add-ons?

Thanks

Re: Black Friday promotional plan

kb_mv — Thu, 16 Nov 2023 21:34:54 GMT

@Kanglee You will keep the add ons but if you switch to 5G plan the data add ons will show up as incompatible (unlimited data on 5G plan). They stay on your account in case you ever switch back to a compatible plan.

Re: Black Friday promotional plan

Kanglee — Thu, 16 Nov 2023 21:38:53 GMT

Thanks kb_mv.

so it sounds like that is for data add-ons. what about the 500 one-time Int'l LD bonuses?

Re: Black Friday promotional plan

kb_mv — Thu, 16 Nov 2023 21:42:46 GMT

@Kanglee You keep any LD add ons until they are used up.

Re: Black Friday promotional plan

Kanglee — Thu, 16 Nov 2023 21:44:18 GMT

@kb_mv Thank you!

Re: Black Friday promotional plan

Chachaba — Tue, 21 Nov 2023 23:16:46 GMT

add-on will be kept until it used up . No worries