topic Re: Canada US plan in Get Support

Canada US plan

Kcorb-89 — Thu, 16 Nov 2023 21:17:22 GMT

I have a Canada US plan with data and public keep telling me I have to buy an add on. Is it as simple as turning on roaming?

Re: Canada US plan

kb_mv — Thu, 16 Nov 2023 21:18:02 GMT

@Kcorb-89 Yes you need to turn on roaming.

Re: Canada US plan

BKNS27 — Thu, 16 Nov 2023 21:20:17 GMT

@Kcorb-89

Yes enable Roamng and you will manually connect to T-Mobile or AT&T network for the service to work.

Re: Canada US plan

hTideGnow — Thu, 16 Nov 2023 21:29:55 GMT

hi @Kcorb-89 the message will come regardless you have the addon or Canada US plan. Since you got the text, you must have connected to either TMOBILE or AT&T already, so, .make sure Data Roaming is on and test ir

Re: Canada US plan

Kcorb-89 — Thu, 16 Nov 2023 21:37:52 GMT

Thank you!