topic Re: $34 20GB 30-day plan available for current customers now! in Get Support

$34 20GB 30-day plan available for current customers now!

mojorising — Fri, 03 Nov 2023 22:35:42 GMT

I just saw this on my available plans and had the option to change. For those who don't want to take a hit in the pocketbook on the 90day plan.

Re: $34 20GB 30-day plan available for current customers now?

Priority — Fri, 03 Nov 2023 18:42:51 GMT

Changing my Dad's from the $102/90day to $34/30day right now!

Re: $34 20GB 30-day plan available for current customers now?

mojorising — Fri, 03 Nov 2023 18:44:34 GMT

So have I.

Re: $34 20GB 30-day plan available for current customers now?

will13am — Fri, 03 Nov 2023 18:45:04 GMT

I much prefer a 90 day plan over a 30 day one for the same money. It is much more convenient having a longer expiry for the data.

Re: $34 20GB 30-day plan available for current customers now?

hTideGnow — Fri, 03 Nov 2023 18:48:15 GMT

hi @will13am , you sure? but you are locked down for 3 months!!

like if you just started now, you will have to wait on the side when you see all the great deals on BF and Boxing Day 🙂

Re: $34 20GB 30-day plan available for current customers now?

LitlLdy — Fri, 03 Nov 2023 18:53:29 GMT

@mojorising , I saw that! I hope that price stays! It would be more affordable for me. I’m still on the $15 3G Plan. Waiting for one that’s worth switching to for myself. 🙂

Re: $34 20GB 30-day plan available for current customers now?

sheytoon — Fri, 03 Nov 2023 19:54:19 GMT

I love this plan!

Re: $34 20GB 30-day plan available for current customers now?

bluecap — Fri, 03 Nov 2023 20:34:04 GMT

For some reason, the "Unlimited Canadian-wide minutes" in the $34 plan became "Unlimited Quebec minutes" showing in the payment page after making the subscription change for the next renewal date.

Re: $34 20GB 30-day plan available for current customers now?

LitlLdy — Fri, 03 Nov 2023 21:59:06 GMT

@bluecap wrote:
For some reason, the "Unlimited Canadian-wide minutes" in the $34 plan became "Unlimited Quebec minutes" showing in the payment page after making the subscription change for the next renewal date.

@bluecap , this is really odd, it did the same thing to me! I’m not in Quebec! No where near it!

Re: $34 20GB 30-day plan available for current customers now?

farmbot1 — Fri, 03 Nov 2023 22:32:04 GMT

Same plan as my current $39/20 Gb plan

Scheduled change for $34 /20Gb plan end of November in account.

Thanks Publicmobile community for heads up!

Re: $34 20GB 30-day plan available for current customers now?

will13am — Fri, 03 Nov 2023 22:48:30 GMT

@hTideGnow wrote:
hi @will13am , you sure? but you are locked down for 3 months!!
like if you just started now, you will have to wait on the side when you see all the great deals on BF and Boxing Day 🙂

Where am I going to go? I doubt that there will be targeted plans costing less than $34 per 30 day cycle that offers at least 10GB. I don't mind $29/10GB plan. You think it will happen? I would like to see it but I am definitely not holding my breath for it. BTW, I am committed on this plan to year end because I am currently on a 90 day cycle.

Re: $34 20GB 30-day plan available for current customers now?

computergeek541 — Fri, 03 Nov 2023 23:55:03 GMT

@will13am wrote:
I much prefer a 90 day plan over a 30 day one for the same money. It is much more convenient having a longer expiry for the data.

This really depneds on the customer's usage patterns. I don't see that as an advantage and beleive that most customers would consider this as paying more ahead of time unnecessarily. I would also agrue that if you're able to save data for use later on during the 90 day cycle, many of these customers might not need that much data to begin with. I do realize that there's currently nothing being offered that is between 1GB and 20GB per 30 days.

Re: $34 20GB 30-day plan available for current customers now?

Diziat — Sat, 04 Nov 2023 01:12:20 GMT

I am seeing the same thing on my end as well. Can any mods confirm if this is indeed a Canada-wide plan?

Re: $34 20GB 30-day plan available for current customers now?

Brian251 — Sat, 04 Nov 2023 01:28:42 GMT

Seeing the same issue on my side as well

Re: $34 20GB 30-day plan available for current customers now!

will13am — Sat, 04 Nov 2023 01:37:20 GMT

I just put in the plan change to confirm this oddity. It shows Canada wide minutes throughout until the plan change is staged up and you go and back to check the rewards tab. I hope this gets sorted out one way or the other for those who want the 30 day edition of the plan.

Re: $34 20GB 30-day plan available for current customers now?

geogolem — Sat, 04 Nov 2023 01:40:09 GMT

Seeing the same issue on my account as well...

After scheduling the plan change for next renewal.. the payment page displays Quebec minutes...

Re: $34 20GB 30-day plan available for current customers now!

Frank_M — Sat, 04 Nov 2023 03:33:54 GMT

Did anyone notice you lose call display and voicemail with the $34 plan?

Re: $34 20GB 30-day plan available for current customers now!

will13am — Sat, 04 Nov 2023 03:47:06 GMT

@Frank_M wrote:
Did anyone notice you lose call display and voicemail with the $34 plan?

I am not on this plan, so I cannot offer any data point. However, what you are experiencing appears to be in contravention with the information provided in the help article.

https://www.publicmobile.ca/en/on/get-help/articles/overview-of-plans

Re: $34 20GB 30-day plan available for current customers now!

Frank_M — Sat, 04 Nov 2023 03:53:29 GMT

Yeah, in the app it shows I have call display and voice mail but on the $34 plan it omits that in the description.

This is on the app when switching from the $39 to the $34 plan.

In retrospect all plans come with voicemail and call display so its probably just an omission from the description.

Re: $34 20GB 30-day plan available for current customers now?

geogolem — Sat, 04 Nov 2023 13:19:37 GMT

Has anybody actually messaged the @CS_Agent to have them look into this Quebec only minutes issue after scheduling the plan change?