topic Re: Outgoing Calls I didn't make in Get Support

Outgoing Calls I didn't make

D97 — Thu, 16 Nov 2023 19:05:37 GMT

I haven't made any calls and I didn't receive any either. No one has this number, I bought it for my brother who isn't in Canada yet. This isn't really a "I'm worried about my minutes" or whatever, it's more of a safety/privacy issue. I've seen similar posts that said it was voicemail but my phone never actually rang so idk.. Is this normal or am I right to be worried?

Thanks!

Re: Outgoing Calls I didn't make

dust2dust — Thu, 16 Nov 2023 17:48:06 GMT

The 4001 number is the voicemail. It's how the voicemail system works. Call comes in, the default call forwarding forwards that call by "making" a call to voicemail.
As for getting the calls in the first place, maybe the number belonged to somebody else and it's long since on junk call lists.

Re: Outgoing Calls I didn't make

D97 — Thu, 16 Nov 2023 17:51:15 GMT

It's just weird that the call on the 12th says it's answered and not missed

Re: Outgoing Calls I didn't make

dust2dust — Thu, 16 Nov 2023 18:02:44 GMT

Yes that is odd. Do you have your own phone that you can call this brother phone and see what happens?

Re: Outgoing Calls I didn't make

D97 — Thu, 16 Nov 2023 18:05:42 GMT

I called it and it's fine, I received the call. So it's super weird that I didn't get these calls since I'm pretty much attached to my phone 😅

Re: Outgoing Calls I didn't make

hTideGnow — Fri, 17 Nov 2023 00:47:04 GMT

HI @D97

it is possible due to network issue. Many time people not having good 3G connections and calls got forwarded to VM before the phone switch in time to 3G network to get the calls. Some people will change the network to 3G to avoid this, but data speed could suffer. I would say monitor your incoming calls, if more calls go to VM unnoticed, then try changing to 3G and test