topic Re: Billing in Get Support

Billing

Soda-pop — Thu, 16 Nov 2023 12:28:17 GMT

Why is this on my app with a change plan subscription in my cart

Re: Billing

kb_mv — Thu, 16 Nov 2023 12:37:24 GMT

@Soda-pop I'm guessing today is your renewal date? If it is and your services are still working, ignore it, it's just the way they renew.

Re: Billing

mojorising — Thu, 16 Nov 2023 12:38:45 GMT

If you are on automatic subscription and your services are working, ignore this message. This message is normal on the morning that your subscription is ending. Your plan is not being changed. The "Change Subscription" link is only if you want to change a plan.

Do you have your plan on auto subscription?

Re: Billing

Soda-pop — Thu, 16 Nov 2023 12:40:45 GMT

Thanks