topic No internet/network connection. in Get Support

No internet/network connection.

Billadhjsfgysd — Wed, 15 Nov 2023 21:44:16 GMT

i tried using the android APN settings, still not working.

the app says "Services on hold" Yet i just signed up today 8hrs ago, and my CC was charged

Pixel 6

Re: No internet/network connection.

Billadhjsfgysd — Wed, 15 Nov 2023 21:46:00 GMT

I am also unable to submit a ticket. My phone is basically a brick at this point, as my number has already been transferred yet i dont have any service.

Re: No internet/network connection.

SourDude1234 — Wed, 15 Nov 2023 22:05:06 GMT

You can contact customer support using the following link -
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Make sure to monitor the envelope icon on the top right since that is where you will receive the response.

Re: No internet/network connection.

hairbag1 — Wed, 15 Nov 2023 22:05:57 GMT

@Billadhjsfgysd

use this link to message the Customer Support to see what the issue is.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

watch the little envelop icon on top right side of page will he highlighted when they respond to you.

Welcome to PM.