topic Re: 5g and volte using galaxy s23 ultra in Get Support

5g and volte using galaxy s23 ultra

Dennissauve — Thu, 16 Nov 2023 05:46:47 GMT

How can i tell if 5g and volte enabled on my galaxy s23 ultra

Re: 5g and volte using galaxy s23 ultra

hTideGnow — Wed, 15 Nov 2023 15:35:25 GMT

HI @Dennissauve

yes, for S23 Ultra, 5G and VoLTE both work on PM

Re: 5g and volte using galaxy s23 ultra

Dennissauve — Wed, 15 Nov 2023 15:39:40 GMT

But I don't see 5g symbol in status bar at top of screen

Re: 5g and volte using galaxy s23 ultra

dust2dust — Wed, 15 Nov 2023 15:40:38 GMT

Can you choose 5G in your network mode settings? If so then select it and then turn on data and see if you get a 5G indicator in the top bar.
Then make a call and stay on it and go to settings, about phone, status information, sim card status - and look at what it says for mobile voice network type. Does it say LTE or does it say UMTS? Remember this is all while staying on the call. If LTE then you have volte.

Re: 5g and volte using galaxy s23 ultra

hTideGnow — Wed, 15 Nov 2023 15:43:39 GMT

HI @Dennissauve

if your speed on LTE is good enough, like more than 100Mbps (can be as high as 200+) you can leave it on LTE to save battery

but if you like, change the network mode to 5G and test again. or download some app to force 5G

and try in different area, some phones do auto swtich back to 4G to save battery

Add: for app, NetMonster can force 5G only

Re: 5g and volte using galaxy s23 ultra

Yummy — Wed, 15 Nov 2023 15:45:06 GMT

You should be able to se VoLTE option in your phone's settings. Even though your phone might be VoLTE compatible it does not mean options will be there. My phone is compatible but I do not see that option (yet) (S10).

Re: 5g and volte using galaxy s23 ultra

Dennissauve — Wed, 15 Nov 2023 15:50:36 GMT

Thanks for the quick reply, that did confirm my settings

Re: 5g and volte using galaxy s23 ultra

dust2dust — Wed, 15 Nov 2023 15:53:27 GMT

Great. I would take the suggestion mentioned and leave it on 4G LTE. You'll get the speed of the plan but save some battery. If you're worried about these kinds of things 🙂

Re: 5g and volte using galaxy s23 ultra

DennyCrane — Wed, 15 Nov 2023 15:54:23 GMT

To test VoLTE temporarily turn wifi off, then ensure you're connected to either 4G or 5G. Then make a phone call and watch the top of your screen to see if you stay connected to 4G/LTE or 5G; if yes, you have VoLTE; if no, it'll drop to 3G when you make a call. Your phone should have it though.

As for 5G, you may have to go into your phone settings and change your preferred network to 5G. It's also possible there isn't 5G coverage where you are right now.

Also don't think that just because you have a 5G plan that you need to connect to the 5G network. I have a 5G plan but I actually use 4G preferred most of the time because I find the speed to be faster and more reliable. That's just me though. But as others have said, you can still get more than 100Mbps on the 4G network with a 5G plan.