topic Re: 34/20gb 5g in Get Support

34/20gb 5g

mixxingh87 — Wed, 15 Nov 2023 00:45:09 GMT

I set this plan to switch on my next bill cycle. but nothing showing?? to the $34/20gb 5g plan.

Any idea?

Re: 34/20gb 5g

SourDude1234 — Wed, 15 Nov 2023 00:54:46 GMT

Hi, it is app glitch. You can log in to desktop, then go to "Subscriptions and Add-Ons" and then it should be there.

EDIT: I can now also see it when I click the + button on the app (bottom left) and scroll down.

Re: 34/20gb 5g

Chalupa_Batman — Wed, 15 Nov 2023 00:57:33 GMT

Hi @mixxingh87

Don't worry just yet. It's a cache issue when you use your browser. Go to the phone app. When you open the app, bottom plus symbol and open subscriptions. You will see your current and upcoming. I helped my coworker today switch to that plan and it showed under that his new upcoming plan. Let us know that worked.