topic How do i know what plan I have? in Get Support

How do i know what plan I have?

monzie1 — Tue, 04 Jan 2022 20:33:11 GMT

Hi, I've been a member since June and I'm trying to see if I'm paying for 4G LTE or 3G data. Under my plan all it says is what I pasted on the bottom but nothing about what speed I'm currently paying for. When I first signed up for PM there wasn't a choice between 4G and 3G. Obviously the price calculation won't help because I assume I'm locked in for whatever plan I signed up for regardless of future rising prices.

This plan includes: -
- 3GB Data
- Unlimited International Text
- Unlimited Provincial Talk

Re: How do i know what plan I have?

Luddite — Sun, 18 Feb 2018 17:33:27 GMT

That's LTE. If 3G it would say 3gb at 3G speed.

Re: How do i know what plan I have?

torontokris — Sun, 18 Feb 2018 17:42:34 GMT

Answered above... just to add when you signed up if there wasnt a choice that means your probably on LTE. As the 3G speed thing is something more recently implemented as an option.

You could also do a speed test to confirm online. The 3G speed plans are capped to 2.5mbps the full LTE would get much higher speeds.

Re: How do i know what plan I have?

NDesai — Sun, 18 Feb 2018 17:47:35 GMT

@torontokriswrote:
You could also do a speed test to confirm online. The 3G speed plans are capped to 2.5mbps the full LTE would get much higher speeds.

It is now capped at 3mbps