topic Re: missing credit promotion in Get Support

missing credit promotion

Waie — Tue, 14 Nov 2023 03:15:09 GMT

I have signed up public mobile for 2 months already. My signed up credit $10 and my referee's credit has not been activated, too.

Re: missing credit promotion

kb_mv — Mon, 13 Nov 2023 16:47:18 GMT

@Waie You will need to contact customer service. Tell them you signed up with a friends code (provide it to them) and neither have received the reward. Contact them at the following link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: missing credit promotion

Waie — Mon, 13 Nov 2023 20:16:56 GMT

thanks.

Re: missing credit promotion

Shubh2023 — Tue, 14 Nov 2023 00:57:25 GMT

Heyy,
It's nice to have you here with us! So, what I feel is - it might be something to do with the system, so, feel free to talk to The CS Agent, as they have access to the system. They can open it up & see + work on adding it up. You can illustrate the situation to them & they will look into it!
As someone has shared the link before, feel free to use it to reach out.
PM now has a lot of people joining in, as other companies are continuously increasing plan prices + taxes, so, PM seems to be a good option, in which our side is looked into, a little bit. I hope it will get better, soon!
I would love to hear the good news that it got solved for you & you got the $10 promotion + your referee gets the points as well!
Cheers!
Attaching the link again, for convenience!
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437