topic Re: Reactivate? in Get Support

Reactivate?

B4240m — Mon, 13 Nov 2023 23:01:36 GMT

My number was ported out by accident. Is there any way to reactivate my login and old account back to public?

Re: Reactivate?

hairbag1 — Mon, 13 Nov 2023 23:03:40 GMT

nope...once you port away, your account is deactivated. You'd need a new sim to start a new account. Esim is free right now for all new accounts.

Re: Reactivate?

Yummy — Mon, 13 Nov 2023 23:04:30 GMT

Unfortunately once number is transferred from PM, PM account is closed forever.

If you want to continue service PM you will have to buy new SIM, create new account, pick a plan, pay, etc. and transfer back your number.

Re: Reactivate?

Hollister — Mon, 13 Nov 2023 23:04:38 GMT

@B4240m

If you ported your number out your PM account would have been closed automatically. You would then need to buy a new sim and activate again and port your number back in.

Re: Reactivate?

DennyCrane — Mon, 13 Nov 2023 23:12:11 GMT

How would that happen accidentally? You have to reply to a text message authorizing the transfer.